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How can we improve updown.io?

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  1. Monthly uptime report

    I see a weekly report, but I would love to see a monthly one as well. Many people have to report up a final number and this would save me doing some math every month. I basically just need the uptime percentage for the entire month.

    1 vote
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    • Javascript browser tests

      It would be cool to have more advanced browser tests that could test javascript.

      It already happened to me that my javascript file couldn't be loaded (come cache issue) which resulted in an unusable website until we realized the javascript had crashed and all menus were unuseable.

      Some services can scripted browser tests so we can verify some javascript interactions actually work. Would love to see that on your app.

      3 votes
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        Unfortunately this is much more expensive and super unreliable so we’ll never use it for the main monitoring. Though at some point we may add some side features to try your website in a browser from time to time and let you know if it breaks for some reason but that’ll only be warning notifications (like we do with SSL alerts).
        And most importantly it won’t be configurable, as this would require a very complex setup which is not in the updown.io philosophy

      • Add notes about downtime incident

        I'd love to be able to add a note to each downtime notice, so months later if a client complains I can accurately say "That was when AWS went down" or "That was because your developer wipes the site by mistake" :)

        1 vote
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        • Create WHMCS Module For Selling and Displaying Uptime In WHMCS Client Accounts

          I love updown.io, but UptimeRobot has got WHMCS dialed in. You guys should get in that game. Make a module that allows us to display updown uptime monitoring in the WHMCS client area. Not sure where you guys are in the as far as the reseller market goes, but you can also add functionality for reselling your service to our WHMCS clients and make bank. Think of how much more exposure that would be.

          3 votes
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          • Server Monitoring

            Copy Monitis and create a server monitoring tool.

            Straight from their feature list:
            - Native agents for Windows and Linux
            - CPU, Memory, Storage and Disk, Network Bandwidth
            - Processes and services
            - SNMP devices
            - TCP protocols: UDP, SIP, IMAP, POP, SMTP, etc.
            - WAN links
            - Down to 1 minute checks

            http://www.monitis.com/server-monitoring

            3 votes
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            • Allow coworkers with less permissions

              Allow adding people without option to see billing information. they should just be able to login and see.

              1 vote
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              • Chicago Monitor Location

                How about adding a chicago monitor location? Our company is based in Chicago and most of our clients are based here. The response time from LA and Miami are slow.

                3 votes
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                  Response time does not impact monitoring, it’s normal to have slower response time from further away locations. But in your case the latency from SF and Miami to Chicago is very small (<10ms) so the performance issue your are seeing is all on your side.

                • Check all pages from one domain

                  Currently the site only checks the domain home page, it would be interesting an option to scan the site and list all the pages that are inside the site so that we can choose which ones we want to be on the lookout for.

                  1 vote
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                    declined  ·  0 comments  ·  Admin →
                  • Headline annual rolling uptime

                    The last month rolling uptime percentage (large headline) is really helpful as it shows the most recent performance. Beside it, I would like to see the Annual Rolling Uptime. If the account has not been active for a year, it should show the period since the account was opened. This is important because after six months, the month-by-month view will have been deleted.
                    That said, this is the best online service that I've discovered this year.

                    1 vote
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                      Thanks for your feedback, unfortunately we can’t really add all the number people want, the status page already have lots of them. We’ll probably add the ability to go back in history in the future (on the calendar view for example) but we most probably won’t add an annual uptime in the headline. You can get this number from the API if you want it though, the history is kept forever at the data level.

                    • Add a "Does not contain" option

                      The content on the site may vary a lot, but it should never include words like "exception" or "error", which is what we want to check for.

                      9 votes
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                        Sorry but this won’t be added, we consider it to be a bad practice as this would miss most actual errors returned by your servers and drastically reduce monitoring quality (which would then be blamed on us). If you don’t care about the content present, just don’t use this feature and rely on standard HTTP status check.

                      • Login check

                        Check with login credentials. Now we can only see the front page.

                        1 vote
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                        • Add ability to shorten check confirmations

                          It would be great if you could have a check that checks every 10 minutes, but when it starts failing you can have do the confirmation checks every minute.

                          At the moment (I could be wrong here) if I have it set to check every 10 minutes it would take 30 minutes of downtime for me to get a notification.

                          3 votes
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                            Actually the confirmation checks are twice as fast, which means that with a 10 minute period, you’ll be alerted 10 to 20min after the downtime started (and only for downtimes longer than 10 min)

                            If you check every 10m it means a downtime up to 10m is acceptable. Running confirmation checks faster would mean being sensitive to downtimes smaller than 10min.

                            If you want faster alerts, you need to select a faster check interval, there’s no point in being notified in 2 min if you check every 10 minutes anyway because If you care about a 2 min downtime at 12:00, you should also care about a 2 min downtime at 12:05 too ;)

                            In the end, we chose to keep a precise balance between sensitivity and frequency so you can’t be notified for a downtime randomly, this is important because with a 10 minutes interval you can miss a…

                          • 1 vote
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                              This is an interesting website load time indicator but it requires browser simulation and is much more complicated and expensive to compute, that’s why there are dedicated and expensive tools to do just that. This won’t happen in updown.io.

                            • Favorite checks

                              Favorite checks so they stand out from the rest

                              3 votes
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                                1 comment  ·  Admin →
                              • Add more time intervals

                                It would be cool if you also could time intervals like once per day or once per hour since some domains are only important for the SSL monitoring for me.

                                3 votes
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                                • 1 vote
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                                  • Customize Alerts

                                    Customize alerts: you should create custom alerts for (all/specific check(s)) with given (apdex/timeframe):
                                    example.com 0.6 apdex in 15 min → send sms
                                    example.org, example.de 0.3 apdex in 1 hour → send email
                                    etc.

                                    1 vote
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                                    • Add Chinese monitor location

                                      The response time to Chinese server (located on Alibaba or Baidu for example) is very slow for non-Chinese clients.

                                      0 votes
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                                      • Check status code AND content

                                        check status code AND content (via regexp) with the same "ping". Currently you should configure 2 "ping", one for the status code and one for the content

                                        1 vote
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                                          1 comment  ·  Admin →

                                          That’s a pretty limited use-case, an API returning the good content but wrong status is pretty unlikely to happen, not worth modifying the product. If you really want to check both, feel free to use two checks with one very slow (10m) so it doesn’t cost much.

                                        • French translation for the status page

                                          French translation for the status page

                                          1 vote
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