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How can we improve updown.io?

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  1. Allow coworkers with less permissions

    Allow adding people without option to see billing information. they should just be able to login and see.

    1 vote
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    • Chicago Monitor Location

      How about adding a chicago monitor location? Our company is based in Chicago and most of our clients are based here. The response time from LA and Miami are slow.

      3 votes
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        Response time does not impact monitoring, it’s normal to have slower response time from further away locations. But in your case the latency from SF and Miami to Chicago is very small (<10ms) so the performance issue your are seeing is all on your side.

      • Check all pages from one domain

        Currently the site only checks the domain home page, it would be interesting an option to scan the site and list all the pages that are inside the site so that we can choose which ones we want to be on the lookout for.

        1 vote
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          declined  ·  0 comments  ·  Admin →
        • Headline annual rolling uptime

          The last month rolling uptime percentage (large headline) is really helpful as it shows the most recent performance. Beside it, I would like to see the Annual Rolling Uptime. If the account has not been active for a year, it should show the period since the account was opened. This is important because after six months, the month-by-month view will have been deleted.
          That said, this is the best online service that I've discovered this year.

          1 vote
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            Thanks for your feedback, unfortunately we can’t really add all the number people want, the status page already have lots of them. We’ll probably add the ability to go back in history in the future (on the calendar view for example) but we most probably won’t add an annual uptime in the headline. You can get this number from the API if you want it though, the history is kept forever at the data level.

          • Add a "Does not contain" option

            The content on the site may vary a lot, but it should never include words like "exception" or "error", which is what we want to check for.

            9 votes
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              Sorry but this won’t be added, we consider it to be a bad practice as this would miss most actual errors returned by your servers and drastically reduce monitoring quality (which would then be blamed on us). If you don’t care about the content present, just don’t use this feature and rely on standard HTTP status check.

            • Login check

              Check with login credentials. Now we can only see the front page.

              1 vote
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              • Add ability to shorten check confirmations

                It would be great if you could have a check that checks every 10 minutes, but when it starts failing you can have do the confirmation checks every minute.

                At the moment (I could be wrong here) if I have it set to check every 10 minutes it would take 30 minutes of downtime for me to get a notification.

                3 votes
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                  Actually the confirmation checks are twice as fast, which means that with a 10 minute period, you’ll be alerted 10 to 20min after the downtime started (and only for downtimes longer than 10 min)

                  If you check every 10m it means a downtime up to 10m is acceptable. Running confirmation checks faster would mean being sensitive to downtimes smaller than 10min.

                  If you want faster alerts, you need to select a faster check interval, there’s no point in being notified in 2 min if you check every 10 minutes anyway because If you care about a 2 min downtime at 12:00, you should also care about a 2 min downtime at 12:05 too ;)

                  In the end, we chose to keep a precise balance between sensitivity and frequency so you can’t be notified for a downtime randomly, this is important because with a 10 minutes interval you can miss a…

                • 1 vote
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                    This is an interesting website load time indicator but it requires browser simulation and is much more complicated and expensive to compute, that’s why there are dedicated and expensive tools to do just that. This won’t happen in updown.io.

                  • Favorite checks

                    Favorite checks so they stand out from the rest

                    3 votes
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                      1 comment  ·  Admin →
                    • Add more time intervals

                      It would be cool if you also could time intervals like once per day or once per hour since some domains are only important for the SSL monitoring for me.

                      3 votes
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                      • 1 vote
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                        • Customize Alerts

                          Customize alerts: you should create custom alerts for (all/specific check(s)) with given (apdex/timeframe):
                          example.com 0.6 apdex in 15 min → send sms
                          example.org, example.de 0.3 apdex in 1 hour → send email
                          etc.

                          1 vote
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                          • Add Chinese monitor location

                            The response time to Chinese server (located on Alibaba or Baidu for example) is very slow for non-Chinese clients.

                            0 votes
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                            • Check status code AND content

                              check status code AND content (via regexp) with the same "ping". Currently you should configure 2 "ping", one for the status code and one for the content

                              1 vote
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                                1 comment  ·  Admin →

                                That’s a pretty limited use-case, an API returning the good content but wrong status is pretty unlikely to happen, not worth modifying the product. If you really want to check both, feel free to use two checks with one very slow (10m) so it doesn’t cost much.

                              • French translation for the status page

                                French translation for the status page

                                1 vote
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                                • Scheduled downtime

                                  I would like updown to check every minutes, BUT notify me when it's down more than 20 minutes in a row, or, allow specific allowed down time, for backup reasons for example (once a week)

                                  8 votes
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                                    What’s the point of monitoring every minute if you want to be alerted after 20m ? You can use the 10m setting, it’ll reduce your cost a lot and will alert you after 10-20 min of downtime. For planned downtime you can disable the check and enable it after. We won’t implement any schedule but feel free to do this in your backup script using the API (ex: curl -X PUT -d ‘enabled=false’ https://updown.io/api/checks/xxxx?api-key=yyyyyyyyyyyyyy)

                                  • Have a bug list or forum link

                                    I sometimes see something that makes me think "is this a bug?", but there is no obvious place look it up

                                    1 vote
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                                    • Send test alert email

                                      Like the test sms message. Send a test alert to the configured email addresses.

                                      Useful for when our email server config changed and we wanna make sure that we still get the alert mails.

                                      1 vote
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                                      • German Location

                                        German Location

                                        5 votes
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                                        • Reset statistics

                                          It would be good to be able to reset statistics so if you have problems setting up the alert (i.e. it fails a few times until you get it right) then you will never see 100% uptime, but you should.

                                          1 vote
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