General

  1. I want to implement monitoring from only one country.

    I want to implement monitoring from only one country.
    I understand why they require more than one due to availability and other issues. However, I would like you to support the case where the web service specification allows access only from one country.

    1 vote
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    0 comments  ·  Locations  ·  Flag idea as inappropriate…  ·  Admin →

    Well as a matter of fact I just implemented a way to bypass this limitation per account, so for people who are aware of the availability issue and risk of false-positive but want to do this anyway I can now allow it.

    I’ve just enabled this on your account. If other people are interested you can contact support.

    But I still recommend having two locations at least even if it means white-listing some updown.io instances if needed.

  2. Alert After X Failures

    Please add an option for the ICMP checking that allows alerts to have a threshold that requires a specified number of failures in a row to occur before an alert will be sent. That or allow the ICMP monitor to have a third time period that is the amount of time that the ICMP can be down before an alert is triggered as currently the "Check Interval" is the only time interval and it determines the amount of time in between checks.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is already the case, thanks to the double check we only send alerts after 2 confirmations checks (so 3 down checks in total).

    And with the ICMP check in particular, each check sends 4 ping messages (with 5 second timeout) and is only considered down only if all 4 ping failed.

    So in total it would require 12 failed ping in a row (from at least two different locations) to send a “DOWN” alert.

  3. notify mail per server

    we urgently need the option to enter additional mail recipients per server. The current option is too time-consuming for many monitored servers, since the new mail address is set for all servers when it is created and has to be deactivated again. Alternatively a select/deselect all option per mail address in the bulk edit list.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, this is actually already possible, from the bulk edit page you can select/deselect all by clicking on the rows or columns headers. This allows you to add a recipient, quickly unselect all checks and then select only the checks you want.

  4. Zapier variabelen

    Ik wil graag de Updown.io meldingen door Zapier laten afhandelen. Echter het opmaken van de berichten naar derde apps kent weinig variabelen. Is het mogelijk om de huidige "Description sentence" op te knippen in lossen variabelen zodat we in staat gesteld worden om zelf berichten op te stellen?

    Bijvoorbeeld:
    1. Gebruikersvriendelijke naam
    2. De monitoring URL
    3. Event type up/down/ssl invalide
    4. Down since
    5. Reason
    6. Etc.

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    First of all please write in English here so other users can benefit from this too.

    About Zapier variable, it is totally possible to write more custom messages with many variables but in that case you need to use the individual specific events (see screenshot) instead of the generic one (“new alert”). We can’t provide all variables in the generic event. You need to use Zapier integration v1.1.2 at least to see all events here as I recently made more of them visible.

  5. Include small response body in notifications directly

    I typically implement a health check/status endpoint in my services, so it will return both a JSON response, and a valid HTTP status code (eg. 200 on success, 500 on error, for example).

    Thing is, when I use this in combination with updown.io, I only get notifications that specify the reason based on the error code, eg. "Internal Server Error".

    What I'd really want here is to have at least the Slack notifications include the entire response, or even just part of the response.

    I'd even be fine if it only worked like this when you use the "contains" functionality,…

    9 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This has just been deployed. You’ll now find in your down alert email an extract of the response alongside the string you configured for search in updown (that was already present before). There will also be a more visible link to the details page (to check the complete response received).

  6. Link to status page from apdex alert mail

    In the body of the Apdex alert mail (or maybe every alert mail?), can you include a link to the status page of that site? This makes it easy to check the current state of a site, if the mail is already a few hours old.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Provide virus and malware alerts

    Integrate with a third-party (for example virusdie) to provide their virus/malware scan of your website for free.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Credit Balance and Burn rate in Weekly E-Mail Reports

    It would be nice to see in the header of the report that same Credit Balance and Burn Rate that's on the header of the system's landing page. I like the low touch of the weekly report, so that I'm never logging into the system but still being let know everything is on the up and up. Knowing how much runway I have would only make it better.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Editing and Deleting multiple sites simultaneously

    Hi, my name is Von Reid and my company uses updown for site monitoring. We like it, it's been useful.
    However, I use your interface enough that I'm going to try to request a few features that will make your interface easier for use for everyone that uses it:

    • Delete multiple sites. It would be sooo much easier to delete multiple sites with 1 click instead of having to delete one site at a time and wait for it to refresh every single time. It takes forever to delete multiple sites right now, but it would be so nice to…

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, this has been improved, you can now edit and delete checks independently without any refresh.

    We won’t do bulk delete though as it would complexify the front-end quite a bit for a small gain.

    Also (just in case you don’t already know) if you want to edit check recipient there’s a dedicated bulk edit page where you can see which recipient is enable on which check and toggle by line / row or individually: updown.io/checks/recipients

  10. Twitter up/down notifications via DM

    Twitter up/down notifications via DM

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Alert if SSL certificate is revoked

    At the moment a revoked certificate will show an error on browsers, but will show as "up" by updown.io

    I was affected by the following, and didn't receive any notification when the site was inaccessible
    https://arstechnica.com/information-technology/2018/03/23000-https-certificates-axed-after-ceo-e-mails-private-keys/

    41 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    This has been deployed yesterday! updown.io now detects revoked certificates, as long as they support OCSP. In case of error with the OCSP test, your certificate will stay valid but a warning will be visible in the certificate tooltip.

  12. Order of the bulk update notification recipients

    What is the current logic for the sorting of the bulk update notifications? I hope to see the same order as the 'checks page'. [ Alias / URL ]

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Microsoft Teams integration.

    Please add support for posting status to multiple Microsoft Teams channels, similar to what exists for Slack.

    1 vote
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Change Slack webhook integration to Slack webhook URL (so other services which can emulate Slack's parsing to use this feature as well)

    Instead of making the Slack webhook integration via the API, just allow users to put in a Slack URL. That way any other service which can emulate the Slack webhook schema can use the webhook feature.

    As an example Discord has webhooks and if you add "/slack" to the end of a Discord webhook URL then it will parse the data as Slack does.

    Currently I cannot use Updown with Discord. I also suspect that many other programs have an option to parse data like Slack so you could knock out a few webhook integrations in one simple step.

    7 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add phone number to SMS to exclude from Do not Disturb mode

    Add phone number to SMS to exclude from Do not Disturb mode. During the night my iPhone is within "DND" mode and the updown.io service does not send a phone number. I am not able to exclude the messages from the DND mode because I need to create a contact for this which is not possible because there is no phone number

    10 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  16. Alert after certain time of downtime

    Implement a function to only send out alert IF website has been down more than ie 5/10 minutes would be AWESOME.

    1 vote
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is already the case, thanks to the double check we only send alerts if the downtime is longer than your check frequency. So if you set check frequency to 5min, you’ll only receive alerts for downtimes longer than 5min.

  17. Option to set Slack alerts to just a one-liner

    Simplified or more concise Slack messages.

    6 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Telegram Integration

    It would be nice if updown.io could send a Telegram message if somethings goes down/up

    123 votes
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    8 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Custom domain page with SSL

    Public status page with custom domain and free SSL certificate (using Let's Encrypt).

    35 votes
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  20. Show output of requests on status change

    I run a distributed app that resolves to several different servers depending on where you request from in the world.

    Currently when a server fails updown.io does pickup the outage (great!) but its hard to pin it down to which server it is thats failing. It would be good if updown.io could return some/all of the following:

    1) which servers it is actually resolving to
    2) out put of the request it did such as

    headers that it got
    what it resolved the website to
    headers that it sent

    The output of the command that Updown.io gives on its up/down…

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    As I said in my email, we actually already store this and send it to you in the downtime email. There are still some work to do on the display in the UI and integration to Slack alerts for example which will be added in the future.

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