General

  1. Webhook for updown.io Status Page

    Currently, the only way to subscribe to the updown.io service Status page is via email. Please allow webhooks to retrieve these alerts. It's extremely important we're notified of any issues (or maintenance) currently being experienced by updown.io if we're to trust it to monitor our services.

    It says "Choose from the options below to automatically receive notifications when we update the status site", but there's only one option, which is email?

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for this suggestion, this is unlikely to happen though, this status page is made with https://staytus.co/ which does not offer this option and it would be way too unreliable for people using it anyway (almost never any webhook, hard to make sure the integration is still working, endpoints will go down among the years and people will never remove them, etc..) The email notification is the preferred way of notification.

  2. Custom/more monitoring locations

    Hello,

    Are you planning to add additional monitoring locations?
    Or maybe even the possibility to add a custom one?

    1 vote
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    0 comments  ·  Locations  ·  Flag idea as inappropriate…  ·  Admin →
  3. DMARC Monitor

    It would be awesome if updown.io could check DMARC reports.

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Longer timeout than 2 seconds.

    We are sysadmin that use services like this + webhook to wake up sysadmins in the middle of the night if something goes down.

    2 second max response is too short. Sometimes a server can become overloaded and be sluggish for a moment, and thats OK, and should not be considered a downtime.

    If sysadmins are woken at 3am for a brief period of sluggishness, then they cant perform well the next day fully sleep deprived.

    Need longer options. 3,4,5,..10 second ranges

    4 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This is not the timeout, this 2 sec max select box is about Apdex threshold and performance metrics.

    At the time of writing the timeouts are:
    - for HTTP and TCP checks: 10sec connection + 30sec response
    - for ICMP checks: 4 pings with 5 sec timeout each (if any ping success the check is UP)

  5. Regex check of response body

    We have a single health-check endpoint which returns health of various modules of the system in JSON format. I would like to define these different components as separate monitoring targets in updown.io. Regex checking of the response would fit the bill.

    3 votes
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    declined  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Finetune the SSL expiration alert period

    Right now, Let's Encrypt certificate expiration alert is sent 14 days, 7 days, 1 day before.

    I have a certbot that renews it 5 days before.
    So every month, I receive alerts 14 days and 7 days for all domains,
    which are perfectly normal. Hence, some 'alert noise' that I don't take into account anymore...

    Suggestion:
    Let us select a custom period for SSL expiration dates.
    I think globally, with 2 different settings: one for "standard" certificate, the other for 'let's encrypt' certificates.

    --> only alert when worth alerting :)
    --> smarter monitoring

    0 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Actually 14, 7, 1 is already the special schedule for let’s encrypt certificates. This is automatically detected by updown.io so you don’t have to, normal 1-year certificates get an additional 30 days reminder.

    The threshold for let’s encrypt certs starts at 14 days because the default renew delay is 30 days before expiration: https://certbot.eff.org/docs/using.html. This can be down to 23 days with a weekly cron for example (pretty common) so that’s why we chose 14 days, so you have plenty of time to renew but still have time to investigate and fix any potential auto-renew issues.

    If you’d rather renew your cert only 5 days before expiration that’s up to you but we won’t recommend or support this configuration as we consider it dangerous ☺

  7. Support SAML single-sign on (SSO); e.g. ADFS

    I have a SharePoint site I need to monitor, but it does not allow anonymous login. I need a way to authenticate with it.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. SLOs and SLA for updown.io itself

    More SLO's and SLA's for uptown.io itself. In exchange for more $.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Unfortunately I’ll probably never implement any SLO/SLA as it’s not sustainable at my size (solo founder), it wouldn’t really make sense to refund money on a service costing so little IMO and most importantly I’d rather put efforts into making the product better than spending my time negotiating deals with bigger companies. I also prefer the simplicity and fairness of everyone paying the same price (proportional to usage) and having the same (good) service.

  9. Add 15 minutes and/or 20 minutes check intervals

    I understand the drive to keep the number of options small, but to me there is pretty clearly a "hole" in the available check interval options.

    For reference, current interval options are:
    15s, 30s, 1m, 2m, 5m, 10m, 30m, 1h

    My "standard" checks for important stuff use a 5 minutes interval.

    I'm looking to lower my costs by using a larger interval for some of my less important stuff, but right now my only options are the 10 minutes interval, which is not really going to save me enough money to be worthwhile, and the 30 minutes interval, which would…

    4 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 1 ping par jour

    Ping une seule fois par jour, a une heure precise

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. More heck periods: 2h and 4h

    More check intervals: 2h, 4h.

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Higher timeout threshold

    We have a couple of long running dashboard pages and a higher timeout threshold would be useful

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add a "Does not contain" option

    The content on the site may vary a lot, but it should never include words like "exception" or "error", which is what we want to check for.

    9 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Sorry but this won’t be added, we consider it to be a bad practice as this would miss most actual errors returned by your servers and drastically reduce monitoring quality (which would then be blamed on us). If you don’t care about the content present, just don’t use this feature and rely on standard HTTP status check.

  14. Alert after N periods

    In order to avoid false alarms, it would be great to have a per-check variable to define how many failed pings to wait before alerting.

    3 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. iOS Application

    iOS app with push notifications

    14 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Although this would be fun, we don’t have any time / money to invest in this for now. We already provide fast and robust SMS notifications and the website is mobile friendly for stats viewing and administrative tasks. It might happen in the future but don’t expect it anytime soon. Some of our clients started working on a third party app but no news yet. If there’s one I’ll let you know.

  16. Support larger subset of response codes

    An api might return a 503 status to indicate it is in maintence mode, it would be nice to be able to check for a subset of response codes rather than just 200 OK

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    The string search features allows to match on a text instead of a status, this is useful for testing special status responses. And a 503 (if properly used for maintenance) should be considered down, if you want to hide the downtime caused by maintenance from updown.io you need to disable the check before the maintenance.

  17. More apdex values: 1.5s and 2.5s

    Perhaps I'm missing something, but I interpret the apdex time value you configure for a site as the desired maximum response time for the site. If this is so, it seems odd that it maxes out at 2s. While a commercial site might be able to afford the hw to get it below 1s easily, not everyone can.

    So, could we have a little more granularity in the 1s to 2s region?

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Most website can easily respond in less than 0.5s even if queries from the other half of the world. We initially supported only up to 1s and added 2s later but we don’t want to encourage people into thinking 2s+ response time is acceptable so we won’t go higher. If your website is slower and this is acceptable to you it’ll of course monitor properly, but you’re not gonna be able to show an all green Apdex score.

  18. Please. Show the prom size in KB

    Slow responses can be caused by big pages (urls). If I have idea of this then I can do something more.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    No it can’t because we measure the time it takes until your server starts responding, not until we finished downloading the body. And we don’t download any body by default anyway as we use the HEAD http verb, only when you use the string search feature. So the page size is irrelevant to this measure.

  19. Create WHMCS Module For Selling and Displaying Uptime In WHMCS Client Accounts

    I love updown.io, but UptimeRobot has got WHMCS dialed in. You guys should get in that game. Make a module that allows us to display updown uptime monitoring in the WHMCS client area. Not sure where you guys are in the as far as the reseller market goes, but you can also add functionality for reselling your service to our WHMCS clients and make bank. Think of how much more exposure that would be.

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    This integration requires writing some custom PHP code, which means more maintenance, support and crappy UX. It’s just not worth for us. If someone really wants this extension he can write it using our API.

  20. Monthly uptime report

    I see a weekly report, but I would love to see a monthly one as well. Many people have to report up a final number and this would save me doing some math every month. I basically just need the uptime percentage for the entire month.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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